Clear expectations support deeper work.

Scope of the work

Heart Horizons offers spiritual guidance and exploration, with energetic clearing to support your own connection to spirit and what you feel ready to release. Sessions may focus on learning through experience, receiving spiritual support, or a combination, with your consent. Sessions are not psychotherapy, medical diagnosis or treatment, psychiatric care, crisis support, legal advice, or financial advice, and they do not replace appropriately licensed professional care. Exploring a physical concern in a session does not establish its cause or replace medical assessment or treatment.

No particular emotional, physical, relational, spiritual, or life outcome is guaranteed.

Participation and choice

You remain responsible for your own choices and wellbeing throughout the session. You may pause or stop at any time. The practitioner may also slow, redirect, pause, or end a session when continuing would not be appropriate or responsible.

Guided exploration may include conversation, reflection, and optional practice. Clearing proceeds with your consent and readiness to release. You do not need to force an experience, share personal details, agree with an interpretation, or push through discomfort.

Remote sessions

Sessions are remote and take place by Zoom audio or telephone, without video. Sessions are usually 30 minutes and may extend to 45 minutes when needed. Please allow up to 45 minutes. There is no pre-session intake questionnaire. Please join from a quiet, private space where you can be comfortable and give the process your full attention. Minimize interruptions where possible, silence notifications, and avoid multitasking during the session. A stable phone or internet connection is also recommended.

Donations and testimonials

Sessions are donation-based, with no fixed fee. Donations are entirely optional, including the choice to give nothing. If you choose to contribute, decide the amount based on what you feel you received and your current financial circumstances. Donations are accepted after the session, with payment options shared by email. Testimonials are also entirely optional. Positive, neutral, mixed, and critical reflections are welcome. Testimonials are reviewed before any public use, and your requested display preference will be respected.

Rescheduling and cancellation

If you need to cancel or reschedule, please do so as early as reasonably possible using the scheduling link or by contacting Heart Horizons. There is no cancellation charge at this time.

Emergencies and licensed care

Heart Horizons does not provide emergency services. If you are experiencing a medical or mental health emergency, contact the appropriate emergency or crisis service in your area. Questions about medication or clinical treatment should be directed to the licensed professional responsible for that care.

Contact

Questions about these policies can be sent to hearthorizons@tuta.com.

These policies are an operational draft for the practice and may be revised as the service evolves. They are not a substitute for jurisdiction-specific legal advice.